DIANA FEA BV is committed to protecting your privacy and the privacy of the data that you send to us.  This notice explains our on-line information practices so that you may make choices as to how to use our website.  By using our website, you consent to the collection and use of information as described in this notice.  We recommend that you review this notice from time to time to see if it has changed.  Your continued use of our site is your acceptance of our privacy policy.


1. Use and Purpose of Collected Information

Our website does not collect any personal information about you other than the information that you intentionally submit to us by completing and sending a form on our website, by submitting email to us or by logging onto one of the areas of our website that is restricted to registered users.  DIANA FEA BV and its subsidiaries may use this information internationally in connection with processing your inquiries and orders or to help improve our products and services.  We would only share such information with third parties outside the DIANA FEA BV companies with your express permission or as required by the applicable law. Information is used solely for the purposes described below.  We bind our employees to observe your privacy and confidentiality rights.


2. How and Why We Collect Information

IP Addresses

We do not collect any information about users who are merely browsing through our website.  However, if you request a page from our website or download any information, our servers with log your current IP address.  An IP address is automatically assigned to your computer every time you browse the Internet.  We do not link IP addresses to any personal information about you.  We will see your e-mail address only if you give it to us by filling out a form or by sending us an e-mail message.


Our website may use "cookies" to process and store information relevant to your use of our websites and services.  Cookies are identifiers that a website can send to your browser to keep on your computer to identify you and make your successive visits to the website more efficient.  You can set your browser to notify you when you are sent a cookie.  This will give you the chance to decide whether or not to accept it.


3. User Information

In our effort to provide personalization and some services, we may at times ask you to submit information about yourself.  You never have to answer these questions.  However, if you should elect to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information.  We will use your personal information within the family of DIANA FEA BV companies to send you emails and certain marketing communications that we think may be of interest to you, such as new product offering and/or technical updates.  You may stop the delivery of future promotional e-mail from DIANA FEA BV by following the specific instructions in the e-mail you receive.  DIANA FEA BV does not make your personal information available to third parties.  DIANA FEA BV may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.  When our website asks users to enter especially sensitive information such as a credit card number, that information is encrypted and is protected by encryption software that is generally recognized as state-of-the-art encryption software.  While on a secure page, such as an order form for training or documentation or for registering at an DIANA FEA BV seminar or conference, the lock icon on your browser will be locked. We also restrict access to this information on our computers to the processing clerks who have a need to know.  DIANA FEA BV promises to use any financial information that you submit solely for billing and payment purposes for that special transaction.


4. Submissions

DIANA FEA BV welcomes user input and feedback and provides various services whereby such information can be made available to users of our web services, such as FAQs, Case Studies, Examples, and other services. Anything that you post to our website ("Submission") is understood to be non-confidential and non-proprietary.  You have no expectation of privacy and DIANA FEA BV has no obligation of privacy with respect to any Submission.  DIANA FEA BV may freely copy, reproduce, incorporate, distribute or use any Submission as it wishes.  In some parts of our website, as in the support services for licensed users of our software, it may be necessary for you to submit files or data that you deem to be confidential.  Any such information should be clearly marked as “confidential” or “proprietary”. DIANA FEA BV will treat this information as your private content as described below.

Some Special Situations:
DIANA FEA BV may disclose information that you have furnished about yourself if DIANA FEA BV believes in good faith belief that such action is reasonably necessary: (1) to comply with the law; (2) to comply with legal process; (3) to enforce the Terms of Use; (4) to respond to claims that such content violates the rights of third parties; (5) to protect the interests of DIANA FEA BV or others.


5. Links

Our website may contain links to other sites.  TNO DIANA BV is not responsible for the privacy practices or the content of other websites. Please refer to the policies of the respective site.


6. Confidentiality and Non-Disclosure Agreements

Nothing in this Notice shall detract from the rights and obligations of the parties to any non-disclosure or similar agreement that any member of the TNO DIANA BV family of companies has entered into with any customer or other third party.


7. Contact Information

Delftechpark 19a
2628 XJ Delft
The Netherlands

We are committed to protecting your privacy.

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