While trying to activate a new license the following error appears: Could not generate license because: Vendor code is corrupted or is incompatible with the current state of the key.

Vendor Code

In general this error occurs when the DIANA specific HASP driver has not yet been installed on the system or when a RUS utility from a different vendor is used to generate the C2V file.

Please download and install the DIANA specific HASP driver and use the DIANA specific RUS utility to generate the C2V file and try again. Both are available on the DIANA Downloads page.

If this does not solve the problem send an email to sales@dianafea.com with the C2V file, Entitlement ID, and problem description.