Introduction

DIANA FEA BV is committed to protect your privacy and the privacy of the data that you send to us.  This Privacy Statement applies to all processing of your personal data by or on behalf of DIANA FEA BV.   This Privacy Statement applies to the following persons:

  • Persons who make use of products or services that are offered either direct or via the DIANA FEA BV website.
  • Individuals who register to receive information from DIANA FEA BV, for example newsletters.
  • People who give feedback to us via our website or social media channels.
  • Visitors to and registered members of our website.
  • Individuals or companies who have, or propose a trade agreement with us.

1. Purpose of Collected Information

Your data is used in order for DIANA FEA BV to continuously improve our services to you and to ensure that you get the best out of this website and your ongoing communication with us.   In our effort to provide personalization and some services, we may at times ask you to submit information about yourself.  You never have to answer these questions.  However, if you should elect to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information

With this data, we aim to ensure that the information that we provide to you is relevant to your interests and requirements.   The collection of personal information is limited and voluntary.   As a contact of DIANA FEA BV, you may also opt-in to receive information from us, for which we only require basic personal information and sometimes some limited information about your interests.

DIANA FEA BV and its representatives may use this information internationally in connection with processing your inquiries and orders or to help improve our products and services.  We will only share such information with third parties outside DIANA FEA BV when they are limited to using/storing your information only upon our direct instruction.  Information is used solely for the purposes described below.  We bind our employees to observe your privacy and confidentiality rights.

2. How We Collect Information

We do not collect any personal information about you other than the information that you intentionally submit to us by completing and sending a form on our website, in person at an event or meeting, by submitting email to us or by logging onto one of the areas of our website that is restricted to registered users. 

IP Addresses

In line with the current GDPR Regulations, we do work with Google Analytics, however our Google Analytics account has been adjusted so that IP addresses collected are immediately anonymised, sharing of information is disabled and we do not use any other services in combination with Google Analytics. 

If you request a page from our website or download any information, our servers will anonymise and log your current IP address.  An IP address is automatically assigned to your computer every time you browse the Internet.  We do not link IP addresses to any personal information about you.  We will see your e-mail address only if you give it to us by filling out a form or by sending us an e-mail message.

Third Parties

The data provided is not shared with external marketing parties other than those facilities utilised by ourselves to send newsletters, hold online meetings, webinars, etc.  These companies use your personal data in accordance only with the instructions we provide to them.
In certain cases DIANA FEA BV may transfer personal data outside of the EU, this is normally only done at the request of the contact and is done in accordance with legal requirements.

Our website may contain links to other sites.  DIANA FEA BV is not responsible for the privacy practices or the content of other websites. Please refer to the policies of the respective site.
Cookies

Our website may use "cookies" to process and store information relevant to your use of our websites and services.  Cookies are identifiers that a website can send to your browser to keep on your computer to identify you and make your successive visits to the website more efficient.  You can set your browser to notify you when you are sent a cookie.  This will give you the chance to decide whether or not to accept it.

3. User Information

DIANA FEA BV makes every effort to optimally protect your personal data against loss and unauthorized use.  All employees of DIANA FEA BV who have access to personal data in the context of their duties are obliged to maintain confidentiality.

When our website asks users to enter especially sensitive information such as a credit card number, that information is encrypted and is protected by encryption software that is generally recognized as state-of-the-art encryption software.  While on a secure page, such as an order form for training or documentation or for registering at an DIANA FEA BV seminar or conference, the lock icon on your browser will be locked. We also restrict access to this information on our computers to the processing clerks who have a need to know.  DIANA FEA BV promises to use any financial information that you submit solely for billing and payment purposes for that special transaction.

DIANA FEA BV will also make every effort to ensure that personal data that is processed is accurate and relevant.  In addition, DIANA FEA BV will not process more personal data than is necessary.   In addition, personal data of contacts of DIANA FEA BV is not kept for longer than is necessary for the purposes for which they were collected or further processed.  For the different processing of personal data, an appropriate storage period is always determined by DIANA FEA BV.

4. Your Rights

It is possible to opt out of our newsletter membership at any time via the link provided in every newsletter or by contacting us directly. 
If you want to know what data DIANA FEA BV holds for you and for what purposes it is used for, or if you want to change your personal data or ask us to delete it, you can request this by contacting us at the address below.

If you have questions or complaints about our privacy policy, or if you want to object to the processing of your personal data by DIANA FEA BV you can contact us at the address below.

5. Confidentiality and Non-Disclosure Agreements

Nothing in this Notice shall detract from the rights and obligations of the parties to any non-disclosure or similar agreement that any member of the DIANA FEA BV family of companies has entered into with any customer or other third party.

6. Submissions

DIANA FEA BV welcomes user input and feedback, and provides various services whereby such information can be made available to other users of our web services, such as FAQs, Case Studies, Examples, and other services. Anything that you post to our website ("Submission") is understood to be non-confidential and non-proprietary.  You have no expectation of privacy and DIANA FEA BV has no obligation of privacy with respect to any Submission.  DIANA FEA BV may freely copy, reproduce, incorporate, distribute or use any Submission as it wishes.  In some parts of our website, as in the support services for licensed users of our software, it may be necessary for you to submit files or data that you deem to be confidential.  Any such information should be clearly marked as “confidential” or “proprietary”. DIANA FEA BV will treat this information as your private content as described below.

7. Some Special Situations

DIANA FEA BV may disclose information that you have furnished about yourself if DIANA FEA BV believes in good faith belief that such action is reasonably necessary: (1) to comply with the law; (2) to comply with legal process; (3) to enforce the Terms of Use; (4) to respond to claims that such content violates the rights of third parties; (5) to protect the interests of DIANA FEA BV or others.

8. Contact Information

Data Privacy Team
DIANA FEA BV
Delftechpark 19a
2628 XJ Delft
The Netherlands